How to Turn Your End Users Into Content Experts

Terri Vaughan, Web Customer Support Specialist, Clemson University

Tuesday, September 23rd, 2008 at 9:00am

Do you have end users of Cascade Server with little to no web design or development experience?  Have you ever assumed that since a user knows their way around the Microsoft Office suite, they must also be web content experts?  Have you ever tried to convince a user that ‘webmaster’ is included in the “other duties as necessary” section of their job description?

If you answered yes to any of the above questions, then this workshop is for you.  Find out how to empower your end users, regardless of their experience or skill level, to keep their web content fresh without letting their ‘real’ work suffer.  This workshop will provide you with tips and tricks that your end users can utilize to manage fresh, interesting content on your web site with the skills they already have.  Let Cascade Server turn your end users into confident, proficient website updaters – and make yourself look like a genius!

To be discussed:

• Revealing the magic of the web

• Visitor friendly vs. web friendly

• Turn that Word doc into a web page

• Add images to a page when you need it, not before

• Editing user preferences to display publish queue

• Save draft – only on edit, not on create

• Creating links to anchors without editing HTML

View full schedule